How To: Send User Feedback

User Feedback can be used to:

  • send a comment or suggestion to the Seraph Secure team

  • report a problem with the software

  • send diagnostic logs to the Seraph Secure developers

▶ Open the Seraph Secure Home screen (See How To: Open the Home screen).

▶ Click Feedback on the left of the Home screen.

▶ On the Send User Feedback screen:

  • Enter your name if you want us to know who you are

  • Enter your email address if you would like a reply to your feedback

  • Enter a short description of your feedback in the Subject field (this is a required field)

  • If you want to provide more detail, use the Comments field

  • If you were asked to send your logs, ensure that Include diagnostic log files remains checked

▶ Click on Send.

▶ This pop-up confirms that we have received your feedback. Click on OK.

Was this helpful?